complaint·June 20, 2025

- It was also alleged that Facility staff did not properly report incidents. Information obtained stated that facility staff allegedly did not report child to child injury incidents. Other information obtained stated that staff understand how to report incidents and always follow their normal procedures for reporting incidents to authorized representatives of children. These processes include writing the incident on an appropriate behavior report with detailed notes as well as obtaining signatures from the parent, director, and teacher. Additionally, information gathered stated that the teachers maintain visual supervision of children and therefore teachers do not fail to notice incidents that would need to be reported. - It was also alleged that facility staff left children unattended. Information gathered alleged that facility staff left children unattended in a classroom. Other information gathered, including video footage, showed that observing the video camera footage from the cameras inside the classrooms does not show all locations in the classroom, therefore viewing the camera footage does not provide enough information to determine if teachers are or are not present in the classroom. Additionally, information gathered stated that facility staff do not leave children unattended. Additionally, information gathered stated that the teachers were in the classroom at the time of the alleged incident and that an appropriate amount of teachers were assigned to the classroom for the amount of children present. - It was also alleged that lack of supervision resulted in children injuring other children Information gathered alleged that teachers are not providing supervision resulting in children injuring other children. Additionally, information gathered stated that during a recent child to child biting incident, it took facility staff about 10 seconds to respond to the incident. Other information gathered stated that facility staff do not have problems with maintaining supervision. Due to conflicting information obtained about the alleged allegations, the evidence collected was not sufficient to substantiate or refute the above allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are UNSUBSTANTIATED. Appeal Rights issued and discussed with facility representative and their signature on this form acknowledges receipt of these rights. Exit interview conducted, and report was reviewed with the facility representative Pamela Fox. A notice of site visit was given to facility representative Pamela Fox and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. This report must be made available to the public for 3 years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.