Inspection visit

ComplaintSeptember 18, 2025

LIL' BLUE HEARTWOOD PRESCHOOLLicense 364846289

Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

It was alleged that the facility is experiencing financial distress, reportedly resulting in staff paychecks bouncing due to lack of funds. Interviews with pertinent parties confirmed that some staff paychecks had previously bounced. However, the issue was not due to insufficient funds but rather to missing employer signatures on the checks. The facility has since transitioned to a different payment method that does not involve issuing paper checks. No further concerns regarding payroll have been reported since this change. Although there is evidence that some paychecks previously bounced, there is insufficient evidence to support that this was due to financial distress. It was alleged that the facility had cockroaches "roaming all over the place." Interviews confirmed that cockroaches have been seen at the facility. However, staff reported that sightings were isolated and not indicative of a widespread infestation. It was also disclosed that the cockroaches were seen during operational hours, and staff addressed the issue immediately by cleaning the affected areas. While cockroaches were observed at the facility, there is insufficient evidence to support the claim that the facility has an active infestation or that pests are roaming throughout the premises. It was alleged that a staff member picked up a child using both hands and placed her knee between the child’s legs to lift the child into her arms. During interviews, it was disclosed that a former staff member may have handled children in this matter, but there are no current concerns. It was alleged that the facility is consistently out of ratio and not maintaining appropriate staff-to-child supervision. During the LPA’s visit, the facility was observed to be in ratio. Staff interviews confirmed that they are aware of and adhere to ratio requirements, including during lunch and staff breaks. Some interviews referenced a previous staff member occasionally leaving their classroom to assist another, temporarily leaving the classroom out of ratio. However, this claim was disputed and could not be substantiated. The facility was observed to be in ratio during the inspection, and there is conflicting information regarding past instances of being out of ratio. It was alleged that staff do not properly sanitize the facility, specifically referring to an incident where a child urinated on a cot and staff reportedly only wiped it with a paper towel. During interviews with staff, conflicting information was received regarding the sanitation protocols when a child has an accident during nap time. Some staff stated that in such cases, the cot is wiped, sprayed with water, wiped again, and then placed outside to dry. Other staff reported that a chemical is used during the cleaning process, but they were unsure of the name or type of the chemical. All staff confirmed the cots are wiped down and allowed to dry, but there was inconsistency in the exact procedures followed. Based on interviews conducted alone, there is conflicting information from what has been alleged; therefore, the allegations are UNSUBSTANTIATED. A finding of unsubstantiated means although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the allegations occurred. An exit interview was conducted with the facility representative, Gissel Pulido . Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site (NOS) Visit was issued. The Notice of Site Visit (LIC9213) shall be posted where the parent/guardian of children enter and exit the facility and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. A copy of this report must be made available for the next three years.

Citations

12 citations recorded^*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

101174(d)Type B
DISASTER AND MASS CASUALTY PLAN
Based on directors own admission, the facility did not have any documentation of disaster drills available for review. Director also stated that she recalls the disaster drills being done sometime in January, but have not done any since then. This poses/posed a potential health, safety or personal rights risk to persons in care.
101212(b)Type B
REPORTING REQUIREMENTS
During a previous visit, LPA discovered there was a change in director for the center. This change had taken place well over the 10 days allotted, and was never communicated to LPA. LPA had requested the new appointed director submit a directors packet, which has still not been received. LPA reviewed what was available, and left the center with a list of missing items. This poses/posed a potential health, safety or personal rights risk to persons in care.
101217(a)(14)Type B
Based on record reveiw,1 out of 4 staff were not on the facility roster. However, their fingerprints have been cleared, they were just never transferred and associated to this facility. This poses/posed a potential health, safety or personal rights risk to persons in care.
101238.2(d)(2)Type A
OUTDOOR ACTIVITY SPACE
During a tour of the outdoor area, LPA observed a large hole in the ground where a tree used to be. This hole is approximately 3'8" in width in size, and approximately 1 foot deep, if not a little more. This poses an immediate health, safety or personal rights risk to persons in care.
101238(g)Type B
BUILDINGS AND GROUNDS
During the facility tour, LPA observed 3 containers of disinfecting wipes, and an unlabeled cleaning spray. These were stored in a cabinet with the door closed, but not locked. The shelf they were on was low enough for daycare children to access. Director understands the difference between having 1 item in an inaccessible area for use, vs 'storing' multiple containers, not behind a key lock. This poses/posed a potential health, safety or personal rights risk to persons in care.
101238(g)(1)Type A
During a tour of the center, LPA noted the following items in an unlocked cabinet, accessible on the most bottom shelf: 1 bag of "Pure Epsom Salt", 1 bag of "Epsom Salt", 8fl Oz bottle of Tide detergent, 2 cans of shaving cream, and 1 64 fl Oz bottle of "Sta-Flo, concentrated liquid starch". This poses an immediate health, safety or personal rights risk to persons in care.
101239(f)(1)Type A
FIXTURES, FURNITURE, EQUIPMENT AND SUPPLIES
During the tour, LPA observed the trash can without a lid having food waste in it. A child was observed with their hand in the trash can. This poses an immediate health, safety or personal rights risk to persons in care.
101239(o)Type B
Based on observation during the tour, LPA noted that none of the plastic play structures outdoors were bolted or weighed down. LPA was able to move them by pushing them with not much force. This poses/posed a potential health, safety or personal rights risk to persons in care.
1596.8662(b)(1)Type B
ARTICLE 2. Administration of Child Day Care Licensing
Based on record review, the licensee did not comply with the section cited above. 1 out of 4 staff (S1) files did not have their Mandated Reporter Training (MRT) for "Child Care Providers" certificate updated. This poses/posed a potential health, safety or personal rights risk to persons in care.
101216(g)(2)Type B
PERSONNEL REQUIREMENTS
Based on record review, 2 out of 4 staff (S1 and S4) did not have a health-screening report (OR LIC503) on file for review during this inspection. This poses/posed a potential health, safety or personal rights risk to persons in care.
101229(a)(1)Type A
RESPONSIBILITY FOR PROVIDING CARE AND SUPERVISION
Several(5-10) children in the "cheerioes" classroom were observed running into the restroom by themselves, throughout the day. Staff were indicating to the children to let them know when they're done. Furthermore, during transition from the outdoor area to indoor area, there were approximately 3-7 children indoors, and staff had their back to them until one of the children started to cry. This poses an immediate health, safety/personal rights risk to persons in care.
101220(a)Type B
CHILD'S MEDICAL ASSESSMENTS
Based on record review, 1 out of 6 children (C5) did not have a written medical assessment of the child on file. This poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 18, 2025 inspection of LIL' BLUE HEARTWOOD PRESCHOOL?

This was a complaint inspection of LIL' BLUE HEARTWOOD PRESCHOOL on September 18, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to LIL' BLUE HEARTWOOD PRESCHOOL on September 18, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLD View original report

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Data from CCLD public records. Last updated June 22, 2026. If you believe any information is inaccurate, report it here.

Complaint·September 18, 2025