complaint·December 19, 2022

On 12/19/2022, Licensing Program Analyst (LPA) Pete Espinoza arrived at the facility unannounced to initiate the investigation into the above allegations. LPA met with Twila Silva, Director and discussed the purpose of the visit. LPA interviewed staff. Based upon observations and information gathered through interviews, this agency has investigated the complaint alleging; Facility is hazardous, Staff not providing adequate supervision, Day-care child used another child's bottle while in care, Staff are not properly feeding day-care children,Day-care children are sharing pacifiers Staff not following safe sleep guidelines and Day-care children's needs are not being met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore, the allegations are UNSUBSTANTIATED. An exit interview was conducted with Twila Silva, Director and appeal rights were explained. A printed copy of the report as well as a printed copy of appeal rights was provided to XXXX at the conclusion of the visit. LIC 9213 NOTICE OF SITE VISIT FORM IS REQUIRED TO BE POSTED FOR 30 DAYS.