complaint·October 14, 2024

Director Holly was instructed to immediately stop the usage of the alarm in the director’s office as a form of punishment. Director Holly stated that she will disable the alarm. LPA Octavia recommended the Director Holly reach out to the Technical Support Program (TSP). LPA provided a copy of the TSP brochure. Director was informed that she will attend an Informal Meeting at the Fresno Regional Office. Based upon observations and information gathered through interviews, the preponderance of evidence standard has been met, and the above allegation is found to be SUBSTANTIATED. Type A deficiency was cited. Upon receipt, licensee shall post and provide copies of this licensing report and LIC 9224 to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. Exit interview conducted and report was reviewed with Director Holly Oliveira. Appeal rights were provided. Per Title 22, Division 12, Chapter 1, of the California Code of Regulations, the following deficiency is being cited: (see LIC 9099-D). This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.