Viewing today’s activity
When you open the ReadyRule app on your phone, you will see your child’s name and a timeline below it showing today’s events.Viewing 30-day history
Enabling push notifications
Get notified right away when your child is signed in or out.Look for the notification banner
When you first open the app, look for a banner that says “Stay connected with push notifications”.
What notifications look like
When your child is signed in:Emma signed in — Emma was signed in at Sunshine Preschool at 9:45 AMWhen your child is picked up:
Emma picked up — Emma was picked up from Sunshine Preschool at 2:30 PM by John
If you don’t see the banner
On iPhone: Go to Settings > Notifications > ReadyRule > Make sure “Allow Notifications” is on. On Android: Go to Settings > Apps > ReadyRule > Notifications > Make sure notifications are enabled.Managing your notification preferences
Open the Family app, tap the Settings icon (gear icon) or Preferences in the menu.Quiet hours
Set a time window where you don’t want to receive notifications. For example, set 10:00 PM to 7:00 AM to skip alerts during sleep time. The system respects overnight windows that cross midnight.Push notifications
Toggle push notifications on or off. If you have quiet hours set, they still apply even when push is enabled.Text message (SMS) and email
Toggle text message and email notifications on or off independently. If you turn on SMS, you may see a consent checkbox.Late pickup alerts
Toggle late pickup alerts on or off to receive a notification if your child is picked up later than usual.Saving your changes
After changing any settings, scroll to the bottom and tap Save or Done. You will see a confirmation message.Updating your phone number or email
Go to contact settings
Open the Family app and go to Settings > Preferences > Contact Information. Your current phone number and email are masked for privacy (e.g.,
***-***-4567).Troubleshooting
I'm not getting notifications
I'm not getting notifications
- Check quiet hours — notifications won’t come during that time
- Check push notifications setting — make sure it is toggled on
- Check phone permissions — go to your phone’s settings and make sure ReadyRule has notification permission
- Check your connection — notifications need a working internet connection
- Try refreshing — close the app completely and reopen it
My quiet hours don't seem to be working
My quiet hours don't seem to be working
Quiet hours respect your timezone. If they seem off, adjust the start and end times and double-check your timezone setting in preferences.
The verification code isn't working
The verification code isn't working
- Make sure you are entering exactly 6 digits (no spaces or dashes)
- Check that the code hasn’t expired (5-minute window)
- If expired, request a new code by tapping “Resend”
- Make sure the code was received on the right channel (SMS for phone, email for email)
I can't change my contact info
I can't change my contact info
You might have reached the rate limit (3 changes per 30 days). Wait a few days and try again, or contact support at support@readyrule.com.
Privacy and security
- Your contact info is masked — you will never see anyone else’s full phone or email in the app
- Verification codes expire in 5 minutes and are used only once
- Push notifications are encrypted
- Only linked parents can see activity for their children