Terraza Court Senior Living

87468.2 -Additional Personal Rights of Residents in Privately Operated Facilities.(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, or sexual abuse. This requirement was not met as evidenced by: Based on record review, interviews and observations the licensee failed to comply with the section above by not providing proper supervision which resulted in R1 being assaulted by R2 on 4/6/2025 which poses an immediate health, safety or personal rights risk to persons in care.

87506 Resident Records(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement was not met as evidenced by: which poses an immediate health, safety or personal rights risk to persons in care. During LPA Allen investigation the Adminstrator did not have R1 or R2 files availiable for paramedics or LPA during investigation visit.

87202 Fire Clearance (a)All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. (2)Bedridden persons This requirement is not met as evidence by: Based on records review and observation resident R1 is residing on the 2nd floor and is bedridden. This poses an immediate Health & Safety risk to residents in care.

87208 Plan of Operation (a) The licensee shall ... operate the facility in accordance with the terms specified in the plan of operation and may be cited for not doing so pursuant to Health and Safety Code section 1569.49...This requirement was not met as evidence by: Based on record review, the Licensee did not follow its plan of operation: medication policy (medication refills) for Residents #1, 4, 5, 12, and 14 which poses a potential health risk for resident in care. Plan indicates medications are never allowed to run out and refills will be ordered 7 days in advanced.

87468.2 -Additional Personal Rights of Residents in Privately Operated Facilities.(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse.This requirement was not met as evidenced by: which poses an immediate health, safety or personal rights risk to persons in care. The staff could not provide details of the time of the assult of R1 and R2.

87506 Resident Records(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement was not met as evidenced by: which poses an immediate health, safety or personal rights risk to persons in care. During LPA Allen investigation the Adminstrator did not have R1 or R2 files availiable for paramedics and incomplete files during LPA visit.

87507 Admission Agreements(f) The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments.This requirement is not met as evidence by: Based on interviews and records review the licensee did not provide the 30-day notice to responsible persons/POAs and R3, the licensee did not follow their admission agreement for R1, R3, and R4 in informing them that they might potentially have a roommate.

Admission Agreements (B) Rate for additional items and services, including: 4.If the licensee offers additional items and/or services that were not available at the time the admission agreement was signed, a list of these services and charges shall be provided to the resident or the resident’s representative. This requirement is not met as evidence by:Based on record review and interview, licensee failed to provide a list of services/charges to the resident's representative for the overcharge fees for May 2025. This poses a potential Health, Safety, or Personal Rights risk to persons in care.

Personal Rights of Residents in All Facilities (a)Residents in all residential care facilities for the elderly shall have all of the following personal rights: (9)To have communications to the licensee from their representatives answered promptly and appropriately. This requirement is not met as evidence by:Based on interview and record review, the licensee failed to communicate with with family representative promptly and appropriately. This poses a potential Health, Safety, or Personal Rights risk to persons in care.

Personal Rights (a) Residents in residential care facilities for the elderly shall have personal rights...(b) At the time the admission agreement is signed, a resident and the resident's representative shall be personally advised of and given a copy of:This requirement is not met as evidence by: Based on interview and record review, the licensee failed to provide a copy of the signed admission agreement to the resident's representative in a timely manner. This poses a potential Health, Safety, or Personal Rights risk to persons in care.