Public Record
Primrose School of Walnut Creek East
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About this facility
Operating details and county context
Operating details
- Capacity
- 211 children
- Phone
- (925) 214-3877
- Address
- 2291 Oak Grove Road
- Licensed since
Contra Costa County context
1,001*CCLD
Total facilities
1.6*CCLD
Avg citations
4.7*CCLD
Avg visits
1.1*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
8 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 101238(a)Type B
BUILDINGS AND GROUNDS
101238(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by: both staff bathrooms were not in good repair, which posed a potential risk to the health and safety of the employees present.
- 101419.3(a)Type B
MODIFICATIONS TO INFANT NEEDS AND SERVICES PLAN
- 101220.1(g)(1)Type B
2025
- 101223(a)(3)Type B
PERSONAL RIGHTS
101223(a) The licensee shall ensure that each child is accorded the following personal rights:...(3) To be free from corporal or unusual punishment, infliction of pain...This requirement was not met as evidenced by: Two children in care reported that a staff member had pinched them on seperate occassions which is a potential risk to the health, safety and personal rights of the children in care.
- 101216.2(e)Type B
TEACHER AIDE QUALIFICATIONS AND DUTIES
101216.2(e) An aide shall work only under the direct supervision of a teacher.This requirement was not met as evidenced by: A teachers aide was left alone by their co-teacher with children on multiple occassions which poses a potential risk to the health and saftey of the children in care.
- 1596.8662(4)(b)(1)Type B
(b) (1) On or before March 30, 2018, a person who...is a...employee of a licensed child day care facility shall complete the mandated reporter training...and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial...training. This requirement was not met as evidenced by: through record review it was found that 5 staff members do not have a valid mandated reporter training. This poses a potential risk to the health, safety & personal rights of the children in care.
- 101170(e)(1)Type B
CRIMINAL RECORD CLEARANCE
101170(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working...in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department... This requirement was not met as evidenced by: One staff member was present providing care and supervision without haveing a criminal record clearance. This poses a potential risk to the health, safety, and personal rights to the children in care.
- 1596.8662(4)(b)(1)Type B
Inspection record
14 visits on record since 2025. Most recent on 2026-05-06.
1 routine inspection, 11 complaint visits. 5 complaints on record, 4 of 5 substantiated.
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Inspection2 Type BRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
8 citations across the record on file
Nearby
Other licensed daycares in Walnut Creek
FAQ
Common questions about this facility
Is Primrose School of Walnut Creek East licensed in California?
Yes, Primrose School of Walnut Creek East is currently licensed in California. It has been licensed since 2025.
How many citations does Primrose School of Walnut Creek East have?
Primrose School of Walnut Creek East has 8 citations on record: 8 Type B citations. It has received 14 visits (1 inspection, 11 complaint visits, 2 other visits).
When was Primrose School of Walnut Creek East last inspected?
Primrose School of Walnut Creek East was last inspected on May 6, 2026 (7 weeks ago). California CCLD typically inspects licensed childcare facilities annually or following a complaint.
What type of childcare is Primrose School of Walnut Creek East?
Primrose School of Walnut Creek East is a Child Care Center (CCC), which is a facility-based program typically serving larger groups of children with multiple staff members with a licensed capacity of 211 children. It is located in Walnut Creek, Contra Costa County, California.
How does Primrose School of Walnut Creek East compare to other daycares in Contra Costa County?
Primrose School of Walnut Creek East has 8 citations. The county average is 1.6 citations per facility. There are 1,001 licensed childcare facilities in Contra Costa County.
Does Primrose School of Walnut Creek East have any serious violations?
Primrose School of Walnut Creek East has no Type A (serious) citations. All 8 citations on record are Type B, which are less serious regulatory violations.
Has Primrose School of Walnut Creek East had any complaint inspections?
Primrose School of Walnut Creek East has received 11 complaint-triggered inspections. 4 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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