Kindercare Learning Center - Elk Grove Florin

This case management deficiencies visit stemmed from a complaint investigation and record review. The inspector found that a teacher injured a child by forcefully pulling off the child's backpack and that the incident was not reported; interviews also showed the teacher often yelled at children inappropriately, leading to Type A and Type B citations.

A complaint alleging failure to notify an authorized person about a child's injury was investigated and found unsubstantiated. Record review showed a documented incident report signed by a parent, but interviews produced conflicting information.

During a case management inspection, analysts found school-age children placed in a preschool licensed classroom with preschool children, creating an immediate health and safety risk. File review confirmed the children’s ages and enrollments, and a deficiency was cited.

A complaint investigation found the allegation substantiated based on interviews, file review, and observations. A Type A deficiency was issued.

LPA conducted an unannounced case management visit after learning the facility had a hand, foot, and mouth disease outbreak in December 2022. Licensing records showed the facility failed to report the outbreak to the department, and a Type B deficiency was cited.

A case management visit was conducted to discuss deficiencies, and inspectors determined that four uncleared adults had been working in the center. One adult had an incomplete fingerprint application and three others were not associated with the facility. A Type A deficiency was cited.