Public Record
Jade Guest Home
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (714) 333-5363
- Address
- 2710 N. Berkeley St
- Licensed since
Orange County context
1,107*CCLD
Total facilities
3.4*CCLD
Avg citations
7.3*CCLD
Avg visits
2.1*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
27 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2026
- 87412(f)(g)Type B
87412(f) All personnel records shall be available to the licensing to inspect, audit, and copy upon demand during business hours.(g) All personnel records shall be maintained at facility & be available to the licensing for review. This requirement is not met as evidence by: Personnel Records are not available at facility for review or copy. This poses a potential risk, personal rights to the health and safety of residents in care.
- 87506(a)Type B
Maintain separate complete record for each resident
87506 (a) resident records. The licensee shall ensure that a separate, complete, & current record is maintained for each resident in the facility or in a central location available to staff and to licensing staff. This requirement is not being met as evidence by: Records for residents were not complete for R1 and R2. Records were missing required documents for Admission. This poses a potential risk, personal rights to the health and safety of residents in care.
- 87507(a)(1)(A)Type B
The licensee shall complete an individual written Admission Agreement as defined in section 87101(a), with ea resident or rep, if any: text of the Admin agreement, including any attachments & modifications, shall be printed in black type of not less then 12 point on plain paper. This requirement is not being met as evidence by: Facility had two of four resident agreements modified with handwritten changes. This poses a potential risk, personal rights to the health and safety of residents in care.
2025
- 87217(i)Type B
**AMENDED REPORT** Safeguards for resident cash, personal property & valuables. Upon discharge of a resident ,all cash resources, personal property & valuables, of that resident...shall be surrendered to resident or responsible person. A signed receiprt shall be retained. Based on investigation this requirement was not met as evidenced by facility failed to transfer personal belongings in a timely manner. R1 has been out of facility since 6/30/25. This poses a potential health & safety risk to residents in care.
2024
- 87303(e)(5)Type B
Use slip-resistant surfaces in bathing areas
Based on observation, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. LPA observed a shower chair; however LPA did not observe a non-skid floor mat in two of two restrooms.
- 87705(f)(1)Type A
Notify agency before locking doors or gates
Based on observation, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. During the tour LPAs observed knives and scissors in an unlocked kitchen drawer. Per caregiver she locks the knives in the staff bedroom at night.
- 87464(d)Type B
Acceptance obligations tied to pre-admission appraisal needs
Based on observation, interview and record review, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. Per preplacement appraisal dated 10/21/23 under Services Needed it states that Resident 1 (R1) needs help with medication. LPA observed that PM Buspirone 5mg and PRN Hydrocodone-Acetamin were out of pills.
- 87309(a)Type B
Ensure hazardous items are locked and not unattended
Based on observation, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. LPAs observed a Comex bleach powder cleaner and a liquid bleach cleaner on the first restroom, next to the living room. Chemicals were observed to be unlocked.
- 87468.1(a)(9)Type B
Prompt responses to resident communications
Personal Rights of Residents in All Facilities.(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (9) To have communications to the licensee from their representatives answered promptly and appropriately. Based on interviews conducted, the Licensee did not comply with the section cited above due to the Ombudsman's request for records not being fulfilled and no further communication regarding the request being made.
- 87506(b)(2)Type B
Resident Records. 87506(b)Each resident’s record shall contain at least the following information: (2) Social Security number.Based on record review, Licensee did not comply with the section cited above due to one resident's file not having a social security number documented.
- 87555(b)(5)Type B
(b) The following food service requirements shall apply:(7) Modified diets prescribed by a resident's physician as a medical necessity shall be provided. This requirement was not met as evidence by 1 out of 2 staff was not aware of Residents 1 special diet. This poses a possible health and safety risk to persons in care.
2023
- 87307(3)(B)Type B
87307 Personal Accommodations and Services (3) Equipment and supplies necessary for personal care ... shall be readily available to each resident. The resident may provide the following items; however, if the resident is unable or chooses not to provide them, the licensee shall assure provision of: B) Bedroom furniture, which shall include, for each resident,.. a lamp, or lights sufficient for reading... This requirement was not met as evidence by 2 out of 3 residents bedrooms have missing light bulbs. This poses a potential risk to persons in care.
- 87303(h)Type B
87303 (h) Emergency lighting shall be maintained. At a minimum this shall include flashlights, or other battery powered lighting, readily available in appropriate areas accessible to residents and staff. Open-flame lights shall not be used. This requirement is not met as evidence by Administrator stated that the facility utilizes hallway and bathroom lights on at night. Facility does not have emergency lighting set up.
- 87303(a)Type A
Maintain facility in clean, safe, sanitary condition
87303 Maintenance and Operations: (a )The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requriement was not met as evidence by the facility had multple rodent traps, but the present of rodent droppings were still visble. This poses an immediate health and safety risk to persons in care.
2022
- 87465(h)(2)Type A
Store centrally held medications in locked secure place
87465 Incidental Medical and Dental Care(h) The following requirements shall apply to medications which are centrally stored:(2) Centrally stored medicines shall be kept in a safe and locked....This regulation was not met as evidence by: Based on observation LPA observed an unlocked medication cabinet in facility hallway.This poses an immediate health and safety risk to persons in care.
- 87203Type A
Maintain facilities for fire and panic safety
87203 Fire SafetyAll facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This regulation was not met as evidence by: Based on observation smoke alarm in kitchen is nonoperational and fire door leading to resident bedrooms is proped open, this poses an immediate safety risk to persons in care.CIVIL PENALTY ASSESSED.
- 87303(a)Type A
Maintain facility in clean, safe, sanitary condition
87303 Maintenance and Operation(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement was not met as evidence by: LPA and LPM observed rodents and pest present in facility along with rodent droppings. This poses an immediate health risk to persons in care.
- 87303(b)Type B
Maintain comfortable room temperature at all times
87303 Maintenance and Operation(b) All window screens shall be clean and maintained in good repair. This is evidence by missing screen in facility ktichen slider, which poses a potential health and safety risk to persons in care.
- 87307(d)(6)Type B
Passageways and stairways kept clear
87307 Personal Accommodations and Servicesd) The following space and safety provisions shall apply to all facilities:(6) All outdoor and indoor passageways and stairways shall be kept free of obstruction.This requirement was not met as evidence by: LPA observed discarded bike and paintings obsturcting walkway along side of house. LPA and LPM observed screws coming out of ground along other side patiowalkway which poses a potential health and safety risk to persons in care.
- 87465(h)(6)Type A
Record centrally stored prescriptions and refill data
(h) The following requirements shall apply to medications which are centrally stored:(6) The licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident is maintained for at least one year and includes: Based on medication reviewed for Resident 1 and Resident 2 medications records failed to document date medication started and medications missed. It remains unclear if medications are being given as prescribed. This poses an immediate health and safety risk to persons in care.
- 87705(f)Type A
Requirements for locking exterior exits
The California Code of Regulations Section 87705(f) relative to the Care of Persons with Dementia indicates that: "The following shall be stored inaccessible to residents with dementia: (...) nutritional supplements or vitamins, alcohol, cigarettes, and toxic substances" This requirement is not met as evidenced by: LPA observed cleanings solutions left unsecured in the cabinet under the sink.
- 87705(f)Type A
Requirements for locking exterior exits
Based on observation made during the inspection visit, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.
- 87506(a)Type B
Maintain separate complete record for each resident
Based on observation, interview and record review, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care.
- 87468.1(a)(1)Type A
Dignity in personal relationships
Based on observation, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.
- 87465(h)(2)Type A
Store centrally held medications in locked secure place
Based on observation and interviews conducted during the visit, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.
- 87355(e)Type A
Address and clearance obligations before facility work
Based on observation, interview and record review, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.
- 87303(a)(1)Type B
Keep bath, laundry and kitchen floors clean
Based on observation, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
Inspection record
26 visits on record since 2021. Most recent on 2026-05-26.
3 routine inspections, 14 complaint visits. 11 complaints on record, 14 of 11 substantiated.
- Other2 Type BRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Inspection1 Type A · 3 Type BRead inspector’s narrative
- Other2 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type A · 2 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint4 Type A · 2 Type BRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- Inspection4 Type A · 2 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
27 citations across the record on file
Nearby
Other licensed assisted living facilities in Orange
FAQ
Common questions about this facility
Is Jade Guest Home licensed in California?
Yes, Jade Guest Home is currently licensed in California. It has been licensed since 2021.
How many citations does Jade Guest Home have?
Jade Guest Home has 27 citations on record: 11 Type A (more serious) and 16 Type B citations. It has received 26 visits (3 inspections, 14 complaint visits, 9 other visits).
When was Jade Guest Home last inspected?
Jade Guest Home was last inspected on May 26, 2026. California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Jade Guest Home?
Jade Guest Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Orange, Orange County, California.
How does Jade Guest Home compare to other assisted living facilities in Orange County?
Jade Guest Home has 27 citations. The county average is 3.4 citations per facility. There are 1,107 assisted living facilities in Orange County.
Does Jade Guest Home have any serious violations?
Jade Guest Home has 11 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Jade Guest Home had any complaint inspections?
Jade Guest Home has received 14 complaint-triggered inspections. 14 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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