Monte Vista Village Senior Living

87303(a) The facility shall be clean, safe, sanitary and in good repair at all times.... for the safety and well-being of residents, employees and visitors. .This requirement is not met as evidenced by:Based on observation and interviews, the licensee did not ensure the facility was clean, safe, and sanitary for multiple residents in Building 17, as LPA observed stained and torn linens, insects inside the building, food left out, and exterior doors propped open, which poses a potential health and safety risk to persons in care.

Basic Services. Basic services shall at a minimum include: Safe and healthful living accommodations and services, as specified in Section 87307, Personal Accommodations and Services. This requirement is not met as evidenced by: Based on observations and interviews the licensee did not provide safe and healthful living accommodations for 9 out of 9 residents (R1-R9), which poses a health and safety risk to residents in care.

87468.1(a)(1) Residents shall be accorded dignity in their personal relationships with staff, residents, and other persons. Based on interviews, the licensee did not ensure dignity was accorded to 1 out of 1 resident in care (R1) when staff ended the resident’s meal by removing the spoon while the resident was still eating, which poses a personal rights risk.

(f) Basic services shall at a minimum include:(1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). The following requirement has not been met as evidenced by: The facility did not provide Resident 1 sufficient care and supervision, which lead to falls resulting in fracture/injury, which is an immedaite health, safety, or personal rights risk to residents in care.

87224 Eviction Procedures: “(d) The licensee shall set forth in the notice to quit the reasons relied upon for the eviction with specific facts to permit determination of the date, place, witnesses, and circumstances concerning those reasons.” This requirement was not met, as evidenced by: Licensee issued 1 of 104 residents (R1) a notice to quit (i.e. a written eviction letter), but the notice did not include specific facts to permit determination of the date, place, witnesses, and circumstances concerning the reason(s) for eviction. This posted a potential personal rights risk to persons in care.

Maintenance and Operation(e)Water supplies and plumbing fixtures shall be maintained as follows (6)...hand washing...facilities shall be maintained in operating condition. ...equipment shall be provided in facilities accommodating...based on the residents' needs.This requirement was not met as evidenced by: The facilities faucet used for hand washing were not providing hot water.This posed a potential health risk to residents in care.

MAINTENANCE AND OPERATION(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and premployees and visitors. The procedures for the safety and well-being of residents, equirement was not met as evidenced by: Based on LPA observations and interviews, the licensee did not maintain facility ceiling, bathrooms, and sliding doors in good repair. This posed a potential risk to 111 of 111 residents in care.

MAINTENANCE AND OPERATIONFloor surfaces in bath, laundry and kitchen areas shall be maintained in a clean, sanitary and odorless condition.This requirement was not met as evidenced by: Based on LPA observations and interviews, the licensee did not ensure facility floors were maintained in a clean, sanitary condition. This posed a potential safety risk to 111 of 111 residents in care.

MAINTENANCE AND OPERATION(b)(1) The facility shall heat rooms that residents occupy to a minimum of 68 degrees F.This requirement was not met as evidenced by: Based on LPA observations and interviews, licensee did not maintain a comfortable temperature when the facility common areas were observed at 60 degrees F. This posed a potential health risk to 111 of 111 residents in care.

Maintenance and Operation (a) the facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provisions of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not me in evidence in:Based on observations and interviews the licensee did not maintain appliances in good repair in 12 out of 115 persons in care posed a potential Safety and Personal Rights risk to persons in care

Admission Agreements- The admission aggreement shall not contain the (2) Written agreements to waive facility responsibility or liability for the health, safety or the personal property of residents, or the provision of safe and healthful facilities, equipment and accommodations. Based on records reviewed the licensee included language in the admissions agreement that threatens the residents healful accomodations in one of 115 residents in care which posed a Personal Rights risk to persons in care.

87307 Personal Accommodations and Services (a)(3) …if the resident is unable or chooses not to provide them, the licensee shall assure the provision of: (F) Basic laundry service (washing, drying, and ironing of personal clothing). This requirement has not been met as evidenced by: Based on interviews and records review, the licensee did not ensure that residents were provided with personal clothing laundry as part of the basic services. This poses a potential personal rights risk to 115 of 115 residents in care.

87465 Incidental Medical and Dental Care: “(a)(4) The licensee shall assist residents with self-administered medications as needed.” This requirement was not met, as evidenced by: Based on records and interviews, the licensee did not assist 1 of 124 residents (R1) with self-administered medications as needed/prescribed, which posed a potential health risk to persons in care.