Public Record
Ivy Park at Milpitas
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About this facility
Operating details and county context
Operating details
- Capacity
- 225 residents
- Phone
- (408) 770-9575
- Address
- 80 Cedar Way
- Licensed since
Santa Clara County context
258*CCLD
Total facilities
4.5*CCLD
Avg citations
9.4*CCLD
Avg visits
2.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
13 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87506(e)Type B
87506 Resident Records (e) Original records or photographic reproductions shall be retained for a minimum of three (3) years following termination of service to the resident. This requirement was not met as evidenced by: During the investigation, LPA requested to review documentation for R1, who moved from the facility on 06/16/2024. ADM stated the only documentation the facility has for R1 is his/her physicians report, care plan, and assessment.
- 87468.1(a)(2)Type A
87468.1 Personal Rights of Residents in All Facilities (a) (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.This requirement was not met as evidenced by; Based on interviews & records reviewed, the facility did not ensure safe, healthful and comfortable accommodations, by not providing access to hot water during the time period where the water heater was malfunctioning.
- 87411(a)Type A
87411 Personnel Requirements - General(a) Facility personnel shall at all times be...competent to provide the services necessary to meet resident needsThis requirement was not met as evidenced by Based on investigation, From 4/23/25 to 5/13/25, resident R1 erroneously continued to receive the 50 mg dose for medication M1. This poses an immediate health, safety and personal rights risk to persons in care.
2024
- 87507(f)Type A
(f) The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments. This requirement is not met as evidenced by: Based on interview, record review and observation the licensee did not comply with this section wherein the licensee did not provide R1's authorized representative with a written notice regarding the level of care increase prior to charging R1 the new care cost which poses an immediate health, safety and personal rights risk to persons in care.
- 87468.2(a)(4)Type A
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a)(4)To care, supervision... delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met as evidenced by: Based on interview, the staff perform their duties & responsibilities by not conducting a head count/welfare check for all residents in memory care between the changes in shift, PM & NOC, at 10pm to meet the care & supervision needs of the residents. This posed an immediate Health, Safety, or Personal Rights risk to persons in care.
- 87468.1(a)(2)Type A
87468.1 Personal Rights: (a)(2) Each resident shall be accorded safe, healthful and comfortable accommodations, furnishings and equipment.This requirement was not met as evidenced by: Based on interview and record review, on August 19, 2024, R1 with a neurocognitive disorder left the memory care unit unassisted and was found by law enforcement 0.5 miles away from the facility. This poses an immediate Health, Safety, or Personal Rights risk to persons in care.
- 87465(a)(2)Type B
87465 Incidental Medical and Dental Care (a)(2) The licensee shall provide assistance ...In providing transportation the licensee shall do so directly or make arrangements for this service.This requirement is not met as evidenced by:Based on record review and interview, the facility did not provide transportation or make arrangements when facility did not have a driver for the facility van wherein residents were asked to re-schedule or cancel medical appointments which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87468.2(a)(4)Type A
87468.2 (a)(4)To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs.This requirement is not met as evidenced by: Based on interview and record review, Licensee did not ensure that resident R1 received care, supervision and services to meet R1's care needs, which poses/posed an immediate Health, Safety, or Personal Rights risk to persons in care.
- 87211(a)(1)(D)Type B
87211 Reporting Requirements(a)(1)(D) Any incident which threatens the welfare, safety, or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident.This requirement is not met as evidenced by: Based on interviews and record reviewed, of incident reports submitted to the Department, a report was not filed with the licensing agency addressed R1's injury in June 2023, which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87463(a)Type B
87463 Reappraisals (a)...The reappraisals shall document changes in the resident's physical, medical, mental, and social condition. Significant changes shall include but not be limited to...This requirement is not met as evidenced by: Based on record review, R1 did not have a reappraisal after multiple physical altercations in June 2023 and August 2023 which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87465(a)(1)Type A
87465 Incidental Medical and Dental Care (a)(1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents.This requirement is not met as evidenced by: Based on interviews and record review, the facility staff did not follow up on R1's injuries and R1's responsible party transported R1 to the doctor's clinic 2 days after the incident, which poses/posed an immediate Health, Safety, or Personal Rights risk to persons in care.
- 87466Type A
87466 Observation of the ResidentThe licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs.This requirement is not met as evidenced by: Based on record review and interviews, R1's changes in physical, such as injuries sustained in resident to resident altercation, were not documented, which poses/posed an immediate Health, Safety, or Personal Rights risk to persons in care.
2023
- 87468(a)(2)Type A
Personal Rights: (a)(2) Each resident shall be accorded safe, healthful and comfortable accommodatins, furnishings and equipment.This requirement was not met as evidenced by: On 10/8/2021, R1 who is demented left the facility through the front doors unassisted and was found by law enforcement unattended which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
Inspection record
54 visits on record since 2021. Most recent on 2026-05-06.
4 routine inspections, 30 complaint visits. 23 complaints on record, 7 of 23 substantiated.
- ComplaintNo citationsRead inspector’s narrative
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- Other1 Type BRead inspector’s narrative
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- Complaint1 Type ARead inspector’s narrative
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- Complaint1 Type ARead inspector’s narrative
- Other2 Type ARead inspector’s narrative
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- Complaint1 Type BRead inspector’s narrative
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- Complaint3 Type A · 2 Type BRead inspector’s narrative
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- Complaint1 Type ARead inspector’s narrative
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13 citations across the record on file
Nearby
Other licensed assisted living facilities in Milpitas
FAQ
Common questions about this facility
Is Ivy Park at Milpitas licensed in California?
Yes, Ivy Park at Milpitas is currently licensed in California. It has been licensed since 2020.
How many citations does Ivy Park at Milpitas have?
Ivy Park at Milpitas has 13 citations on record: 9 Type A (more serious) and 4 Type B citations. It has received 54 visits (4 inspections, 30 complaint visits, 20 other visits).
When was Ivy Park at Milpitas last inspected?
Ivy Park at Milpitas was last inspected on May 6, 2026 (2 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Ivy Park at Milpitas?
Ivy Park at Milpitas is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 225 residents. It is located in Milpitas, Santa Clara County, California.
How does Ivy Park at Milpitas compare to other assisted living facilities in Santa Clara County?
Ivy Park at Milpitas has 13 citations. The county average is 4.5 citations per facility. There are 258 assisted living facilities in Santa Clara County.
Does Ivy Park at Milpitas have any serious violations?
Ivy Park at Milpitas has 9 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Ivy Park at Milpitas had any complaint inspections?
Ivy Park at Milpitas has received 30 complaint-triggered inspections. 7 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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