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The alerts page is your central inbox for compliance notifications. It shows citation deadlines, follow-ups, certification expirations, and other action items that need your attention. Alerts page showing grouped notifications

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Quick start

1

Open alerts

Navigate to Alerts in the sidebar, or tap the alert count badge on the dashboard.
2

Review grouped alerts

Alerts are grouped by date: Today, This Week, and Earlier. Unread alerts are highlighted.
3

Take action

Click an alert to see details and resolve it. Mark individual alerts as read, or use Mark All Read to clear the unread count.

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Alert types

ReadyRule generates alerts for several compliance events:
Alert typeDescription
Citation deadlinesPlan-of-correction due dates approaching or overdue
Certification expiringStaff certifications expiring within 30 days
Background checkClearance status changes or pending items
Attendance gapsMissing sign-in or sign-out records
Ratio warningsStaff-to-child ratio approaching limits
Each alert shows its priority level. Urgent alerts appear at the top of the dashboard and in the stat chips row.

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Managing alerts

  • Mark as read — click an individual alert to update its status
  • Mark all read — use the bulk action to clear all unread notifications
  • SMS notification — some alerts support sending an SMS reminder directly from the alert
  • Resolve — follow the alert’s link to the relevant page and complete the required action
The unread count appears in the page header so you always know how many items need attention.
Check your alerts page at the start of each day. Resolving alerts promptly keeps your compliance score high and prevents deadline surprises.

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Troubleshooting

Verify your notification preferences in Settings. Some alert types can be toggled on or off based on your preferences.
Some alerts require action before they can be resolved. Follow the link in the alert to complete the necessary step.