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When your facility receives a citation from CCLD, you need to submit a Plan of Correction (POC). ReadyRule’s POC Generator guides you through the process step by step. POC generator wizard interface

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Creating a POC

1

Navigate to citations

Go to Citations in the sidebar under Intelligence.
2

Find the citation

Locate the citation you need to address.
3

Start the wizard

Click Create POC next to the citation. The 4-factor analysis wizard opens.
4

Complete the analysis

Work through each of the four factors (see below).
5

Choose a template

Select the template that best fits your situation and customize it.
6

Upload evidence

Attach supporting photos and documents.
7

Review and submit

Proofread your POC before submitting — changes require contacting CCLD after submission.

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The 4-factor analysis

CCLD evaluates POCs based on four factors. The wizard guides you through each:

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1. Gravity of the violation

Answer questions about severity, immediate risk, and potential harm.

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2. History

The system checks your facility’s history for previous violations of the same regulation and correction patterns.

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3. Children affected

Specify how many children were affected, which age groups, and total enrollment for context.

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4. Available resources

Indicate staff availability, budget, need for external vendors, and realistic timeline.

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Template options

After the analysis, choose a template:
TemplateBest for
Immediate correctionAlready fixed, documenting what was done
Training-basedStaff knowledge or behavior issues
Equipment/facilityPhysical environment issues
Policy updateProcedure or documentation gaps
ComprehensiveComplex issues requiring multiple actions

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Uploading evidence

Strong evidence improves your POC’s chances of approval:
  • Before/after photos for physical corrections
  • Training sign-in sheets for staff training
  • Updated policy documents for procedure changes
  • Receipts for equipment purchases
Photo requirements: max 10 photos, under 2MB each (JPEG, PNG, WEBP, HEIC).

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Saving progress

Your POC saves automatically as you work. You can leave and resume from Citations > POC Drafts at any time.
Be specific in your POC. “Staff will receive training” is weak. “All staff will complete 2-hour supervision training by March 15” is strong. Include dates for every corrective action.
Can I edit a submitted POC? No. Contact your CCLD regional office to request changes.How long do I have to submit? Check your citation letter — typically 10 calendar days from the citation date.Can multiple staff work on the same POC? Yes. Anyone with admin access can edit POC drafts.