Skip to main content
Your Citation Intelligence report shows your facility’s citation history from CCLD (Community Care Licensing Division). Use it to understand your citations, track repeat patterns, and take corrective action. Citations page showing citation history and consequences

​
Finding your citations

Navigate to Citations in the sidebar under Intelligence. You’ll see:
  • Total citation count and visit history
  • Citation codes as clickable badges (each maps to a Title 22 regulation)
  • Type A and Type B breakdowns
  • Consequences section explaining what each type means

​
Understanding citation types

Indicate an immediate threat to children’s health, safety, or personal rights.
  • Must be posted at your facility where parents can see
  • Appears on the public CDSS licensing database
  • You must notify parents
  • Fees (150+150 + 50/day) apply if not corrected by your POC date
  • Repeated Type A violations can lead to probation or license revocation
Common examples: Staff ratio violations, unsecured hazards, missing background checks
Non-immediate concerns that need correction within a specified timeframe.
  • Must be posted at your facility
  • Appears on public licensing database
  • Follow-up inspection to verify correction
  • Fees only if not corrected by POC date
  • Same citation 2+ times in 12 months = automatic escalation to Type A severity
Common examples: Expired staff certifications, minor facility maintenance

​
Repeat violation alerts

If the same citation code appears 2+ times within 12 months, you’ll see a Repeat Violation Alert with a risk level:
Risk levelWhat it means
Moderate2 occurrences in 12 months. Next one escalates.
High3 occurrences. Already at escalation level.
Critical4+ occurrences. Probation risk.
CCLD rule: the same citation number cited twice within 12 months means the third occurrence automatically escalates — Type B becomes Type A severity, and daily fees jump from 50to50 to 150.

​
What to do

​
No citations

You’ll see a clean record message. Keep it up.

​
Citations without repeats

  1. Review your citation codes
  2. Confirm you corrected each by the POC date
  3. Keep documentation showing corrections

​
Repeat violations

  1. Identify which citation keeps recurring
  2. Address the root cause (not just the symptom)
  3. Document your fix with photos, receipts, or updated policies
  4. Brief your staff on the corrected protocol
Your citation data comes from the CDSS database and updates weekly. Recent inspections may take 1-2 weeks to appear.